
State Farm® Insurance Agent John Chason
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael Cummings
June 5, 2025
"Exceptional Service from State Farm Bay Minette! I am thrilled to share my outstanding experience with State Farm Bay Minette, led by the incredible John Chason. For the past decade, they have been my trusted insurance agent for both my home and vehicles. Their exceptional service and dedication to their clients are truly remarkable. When I needed a brand new roof, they were instrumental in guiding me through the process and ensuring a seamless experience. Their proactive approach and attention to detail are a testament to their professionalism. What sets them apart, however, is their commitment to keeping me informed and up-to-date. They consistently send renewal reminders via text or phone call, ensuring I never miss a critical deadline. Their diligence in applying discounts is also impressive. They've always made sure I've received the maximum benefits for bundling my home and vehicle policies, as well as the discounts for having a fortified home hurricane designation. John Chason and the State Farm Bay Minette team are more than just insurance agents – they're trusted advisors who genuinely care about their clients. Their expertise, courtesy, and dedication to customer satisfaction are unparalleled. If you're seeking an insurance agent who will go above and beyond to protect your assets and provide peace of mind, look no further than State Farm Bay Minette. Five stars isn't enough – I'd give them ten stars if I could! Come visit our new offices. 5/5 Stars"
"Thank you Michael for that amazing review !! Stop by some time for a cup of coffee and a chat !"
Cheryl Parker
January 11, 2025
""Highly recommend!! Travian Dickinson, does a fantastic job!! She takes care of what we need. at the time. We've been with State Farm for many years. Thank you, Travian!!"
Melissa Murph
November 22, 2024
"She is very helpful, professional and pleasant. I would rate her a 10+++++"
Jamel Anderson
June 27, 2024
"The best staff ever Brittney really looked out."
"Thank you Jamel ! She does a great job and I'll be sure to let her know ! and....... thank you for allowing us to handle your insurance :)"
Karen Greenwood
May 9, 2024
"I had the best insurance experience today with Shawanna Hall James! I had contacted her almost a year ago because I was paying 200 and month for full coverage on my car. I had several traffic tickets which caused this, but Shawanna told me that as soon as they dropped off my record she could get me a good price. She then told me that she would put me on her calender for May which was the month they would drop. I said ok and forgot all about it. Well I got a text today from her just like she promised and she quoted me less then half of what I was paying and also added car rental, roadside assistance with a deductible 500 less than what I had. It absolutely made my day that i was important enough to her to be followed up with a year later I must add and excellent customer service. She had me switched to Statefarm in a matter of minutes and I literally didn't have to do anything but give my pmt information!! Thank you Shawanna!!"
"What an awesome experience ! Thanks so much for sharing your story Karen !! Great job Shawana :)"
Leanne Lorenzo
March 20, 2024
"Just moved all my policies to this office. They provide excellent customer service and return calls right away."
"Thank you Leanne ! So nice to have you with us :) Hope to see you soon !"
Mary Presley
March 11, 2024
"Highly recommend! I needed some help with my policies and quotes recently with my vehicle, homeowners and life. Shawanna was able to get back with me the same day with help."
" Thank you for trusting John Chason - State Farm Insurance Agent with your insurance needs. We appreciate the great review, Mary!"
Melanie Short
January 23, 2024
"John Tyson there's a lot of my my car insurance my ability to invest my will all sorts of things I have I appreciate all of his help"
"Thank you for sharing your positive feedback, Melanie!"
Canaan Lamp
December 14, 2023
"Shelby was excellent! Answered all my questions and was patient. Amazing!"
"We appreciate you taking the time to leave a review. Thank you, Canaan!"
Richard Drew
December 6, 2023
"Highly recommended!!! I've had nothing but great experiences with this office, specifically Shawanna. I look forward to doing business with them for many years to come."
"Thank you for sharing your positive feedback, Richard!"
lisa gray
October 31, 2023
"I have been with John chasing State farm for years now. I had nothing but great service from everyone there no matter what no matter when. They've always been there to help me get through what I need to get through and always willing to help."
"Lisa, thank you for the great review! "
nathan freeman
October 11, 2023
"I was referred to State Farm and Shawanna helped me tremendously with getting my house and car insurance set up. If you’re looking for insurance I highly recommend this agent"
"Nathan, Thanks for reaching out ! It really means a lot to us :) So glad that we could help you with your auto and home insurance. Please give me a call if I can help with anything ! John"